Privacy Policy.

360 Chicago Tours is committed to protecting your privacy and being clear about how we collect, use and safeguard your information. This Privacy Policy explains our practices in line with applicable privacy laws in the United States, including Illinois state law.

Information We Collect

We collect the following types of information when you use our website or services:

• Personal information: name, email address, phone number, billing information and any details you provide when you contact us or book our services.
• Non personal information: IP address, browser type, referring website and how you use our site.
• Media content: photos, videos and other media captured or uploaded through our services.

How We Use Your Information

• To provide and improve our services.
• To process payments and fulfill orders.
• To communicate with you about inquiries, bookings and service updates.
• To analyze website traffic and improve your experience.
• To comply with legal requirements and protect against fraud.

Text Messages

You can opt in to text messages from 360 Chicago Tours through the chat widget or a form on our website by checking the consent box, or by texting us.

When you opt in, we use your number to send replies to your inquiries, booking confirmations, appointment reminders, delivery notices and occasional offers. Message frequency varies. Message and data rates may apply.

Reply STOP to opt out at any time or HELP for help. Consent to receive texts is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We never sell mobile numbers or text messaging opt in data, and opt in data and consent are not shared with any third parties.

The full program details are in the SMS Terms section of our Terms and Conditions.

Sharing of Information

We do not sell or rent personal information. We may share information with third parties only in these cases:

• Service providers: vendors who help with payment processing, hosting and other operations.
• Legal compliance: when required by law, regulation or legal process.
• Business transfers: if there is a merger, sale or business transition, user data may be transferred.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss or misuse. No data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your experience. You can control cookies through your browser settings.

Third Party Links

Our website may link to third party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Your Rights and Choices

Depending on where you live and applicable law, you may have the right to:

• Access, update or delete your personal information.
• Opt out of certain data processing.
• Request information about our data practices.

To exercise these rights, email [email protected].

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our services means you accept the revised policy.

Contact Us

360 Chicago Tours
[email protected]
(312) 767-1706

See also our Terms and Conditions.