Welcome to 360 Chicago Tours! These Terms and Conditions govern your use of our website, services, and media content. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

Definitions

"Company" refers to 360 Chicago Tours.

"Services" refers to photography, videography, drone media (standard and FPV), floor plans, virtual staging, 3D floor plans, and related media services.

"Client" refers to any person or entity using our services.

"Website" refers to our online platform located at www.360chicagotours.com.

Use of Services

Clients must provide accurate and lawful information when engaging with our services.

Any unauthorized use of our media or website is strictly prohibited.

We reserve the right to refuse service to anyone for any reason at any time.

Intellectual Property

All media created by 360 Chicago Tours remains the intellectual property of the Company unless otherwise agreed upon in writing.

Clients receive a license to use the content for marketing and promotional purposes.

Any unauthorized reproduction, distribution, or resale of our media is strictly prohibited.

Payments & Refunds

Payment terms will be specified in invoices and must be paid in full before final delivery of media.

Refunds are only issued under specific conditions determined by the Company.

Late payments may be subject to additional fees or service suspension.

Liability & Disclaimers

360 Chicago Tours is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. We are not responsible for any delays or issues caused by third parties or unforeseen circumstances (e.g., weather, equipment failure, venue restrictions).

Drone services are subject to FAA regulations and local airspace restrictions.

Cancellations & Rescheduling

Clients must provide at least 24-hour notice for cancellations or rescheduling.

Cancellations made within 24 hours may be subject to a fee.

The Company reserves the right to reschedule services due to weather, safety, or technical reasons.

Privacy Policy

We respect client privacy and will not share personal information without consent, except as required by law.

Our Privacy Policy, available [here], details how we collect, use, and protect user data.

Governing Law

These Terms and Conditions are governed by the laws of the State of Illinois.

Any disputes arising from these terms will be resolved in courts located in Illinois.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

Continued use of our website or services after changes are made constitutes acceptance of the new terms.

For any questions regarding these Terms and Conditions, please contact us at [email protected].